De Santis



a. Terms and conditions of purchase
a.1 Acceptance of the Terms and Conditions hereunder constitutes a contract between the buyer and De Santis for the purchase of the products listed in the Online Catalog of the Website
a.2 In order to receive confirmation of the information displayed, pursuant to Article 4, paragraph 1, of Legislative Decree 185/99, you are required to print or save on these media pages, as well as those relating to the Order .

b. The order
b.1 To order, you must be of age.
b.2 To make an order you must use the “Shopping Cart” following the instructions that will be shown during the execution.
b.3 The prices indicated on the WEB list are for VAT included 22%.

c. The payment
Payment must be made in Euro only.
The available payment methods are as follows:
– paypal
– Bank transfer
No other payment method is accepted.

d. Delivery
D.1 Delivery is expected in Italy.
D.2 Delivery by TNT courier for sales to Italy. The delivery service is inclusive of packing, shipping and is included in the price of the purchased item.

e. Guarantees
e.1. The goods are assisted and guaranteed directly by the manufacturer and are therefore subject to the relevant intervention arrangements. De Santis warrants products marketed for 20 months from the date of purchase, unless otherwise indicated. The warranty will be void if the goods purchased are improperly used, negligent, voluntary at the time of sale; In addition, it is only recognized to the original purchaser and is declined if the product is sold or sold to a third party.

The warranty does not cover:
– any damage to any resulting from abnormal or unauthorized use, lack of due care, neglect, accidents (blows, dents, bumps, broken glass, etc.), misuse and failure to follow the instructions given by providers;
– any indirect damage to any nature that may arise, for example, from use, malfunction, defects;
– repairs of De Santis items sold by unauthorized persons or alterations from his original condition without the supervision of De Santis. Any further claim against De Santis is expressly excluded, such as for further damages under the aforementioned warranty, subject to any further claim that the buyer may have against the manufacturer under law.

Compensation for Damages or Indemnities. Consequently, any Customer’s right to damages or compensation and any contractual or non-contractual liability for any direct or indirect damages to persons and / or property resulting from the use or lack of use of the products is excluded.

f. Right of withdrawal
f1. The sale of products through the website is subject to Legislative Decree no. 185 of 22/5/19991 on the protection of consumers in respect of distance contracts, which provides for the possibility for the purchaser to Exercise the right of withdrawal.
f.2. The Right of Withdrawal applies to consumers, ie physical persons who act for purposes that are not related to any professional activity that may be carried out. They are therefore excluded from the right of withdrawal, purchases made by retailers and companies. This right can not be applied to sealed computer software if it is open to the consumer.
f3. The consumer may, without having to specify the reason, return the products purchased to the seller within 14 days of receipt of the goods.
The consumer will be reimbursed of the sums paid, with the exception of the costs for the return of the goods (transport), which remain with him.
6.4. Procedures for exercising the right of withdrawal:
Within a reasonable time (14 days) from the date of receipt of the goods, a written notice of the intention to exercise the right of withdrawal must be sent. This number must include the order number and date. You can also send the communication by email to

The dispatch of these products must have the following address: De Santis Uomo Srl, Via Firenze 54 – 84098 Pontecagnano Faiano (Sa) Italy. The Products must be carefully packed in order to preserve their original envelopes; The goods that do not follow these instructions may be rejected.
Within 14 days of the receipt of the products, De Santis will make the customer’s credit to the amount indicated in the invoice for the products only and therefore pay the additional costs.

g. Applicable Law and Competent Burial
g.1. This Agreement shall be governed by the Italian law.
g.2. In the event of a dispute, the Judicial Authority of Salerno will be solely responsible.